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Frequently Asked Questions PDF Print E-mail

GENERAL INFORMATION ON PROGRAM FUNCTIONS
 

System requirements  
Operating systemWindows 98 / 2000 / XP
Installed softwareMicrosoft  Excel 2000 onwards
Network installation

Software  - install on local machine

Data - can be saved on network

  
Restrictions 
Trial period45 days - fully functional
Limit on of number of companiesNo limit 
Maximum employees per company 500 per company.
Multi user access to same companyNo
  
Handy features 
Email payslips Payslips emailed as password protected Excel workbook
Report formatAll reports created in Excel
Import data from external spreadsheetsAll transactions values such as Commission, hours worked can be imported from another spreadsheet
Electronic storage of all reports

Reports in Excel format are saved as part of the data for later retrieval.

No need to print monthly reports.

  
Payroll related features 
Weekly and fortnight payments Yes
Recording of actual hours worked

System cannot calculate hours worked.

Note Any payroll information can be easily imported from another spreadsheet without having to retype information.

Electronic submission of IRP 5 returnsYes
Electronic submission of UIF returnsYes
Loans to employeesYes
Leave moduleVery basic leave system. System calculates leave due per period and user must enter total hours taken for the period to calculate leave outstanding.
Pension / provident fund Yes
Tax directives Yes
Directors of companies and members of CC's Yes
2007 changes in medical aid contributions Yes
  
Standard features 
Zip backups Yes
Password protection Yes
Help file Yes
Annual updates Yes
Help desk Yes


INSTALLATION QUESTIONS

If you already have Prizm Payroll installed and want to do an update install, first uninstall the previous version

 

Errors during installation

More details on installation errors can be found on the readme.txt file included in the Zipfile download / CD

Errors after installation Prizm Payroll opens but clicking on any button has no effect

Reason:
Excel has disabled the macros as a security measure

Solution:
- Macro security must be set to Medium to enable you as the user to activate the macros
- Goto Tools , Macro, Security, Set Security level to Medium - Close Excel and reopen Prizm Payroll

Reason
Excel 97
Solution
Please upgrade to any version greater than Excel 97

Prizm Payroll opens and then freezes. Displays a form with Text1 description

Reason
The security measure has a bug which has not been resolved. If the program is still loading and the user clicks on the any button Excel freezes.

Solution
- Close Excel using Ctrl+Alt+Delete
- Reopen Prizm Payroll, but wait patiently till you note there is no more hard drive activity
- Proceed to use the program. If the program is a registered version this should not happen.

Other errors Prizm payroll gives an error message - "An error has occurred in the application."

Record details of the error and phone support 086 11 77 496


Can the programme automatically determine normal and overtime hours?

No. Normal and overtime hours must be determined by the user and then entered into programme. If the hours are determined on a spreadsheet the user can import the hours without having to retype them.